I would like to make a complaint 2

How many times have we uttered these words to express dissatisfaction with a product or a service? How many times we tried to resolve the issue some other way? We can look for a resolution, an alternative. We could try to turn a blind eye over a shortcoming or a defect. But sometimes we need to do more…

Say What Needs to Be Said

At 09.12 on 11 December 2013 I dialed 0262799244, the phone number of the Japanese Embassy in Canberra. I asked to speak with the cultural attache or some other person about the killing and enslavement of dolphins in Taiji, Japan. The lady who answered the call said she would take my complaint. She did not need to ask if I was calling for information, updates or any other reason. She knew I was calling to complain.

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